J.P. Morgan

Digital transformation that scaled sales readiness with Adobe Experience Manager for 20,000 teammates across the globe.

Between 2024 and 2025, I led a digital transformation project leveraging Adobe Experience Manager (AEM) in collaboration with executive teams.

I drove strategy, taxonomy, and experience design to establish new baselines across their enterprise CMS to shape a truly global experience that aligns with their unique culture.

As the liaison between Product, Content, Engineering, and Sales, we defined a modern user experience to scale operations, tailor training, streamline content production, and integrate AI to accelerate sales readiness.

Together, we made sure the digital transformation wasn't just efficient — it was culturally relevant, and a natural extension of the organization.

Impact

Co-created future-state experience models

Year

2025

Industry

Financial Services

Client

J.P. Morgan

Type

Content Management, Operations, User Experience, Presentations

These slides tell the story behind a digital transformation that helped engineers and executives align on AEM’s potential — supported by custom graphics and an expanded design system built to scale content and reflect the culture driving it.
Content Management, Operations, User Experience, Presentations
Defining how Content Fragments and Templates simplified workflows clarified the power of AEM — at scale.

Presenting executives with a Futurevision positioned the team to operate ahead of the competition, and the opportunity to align the entire organization with Adobe's roadmap.

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